Frequently Asked Questions About Our Detroit River Boat Tours

FAQ

What is a Sightseeing Tour?
Our tours are two hour narrated Detroit River cruises open to the public.

How much is the tour?
Adult tickets: $20
Seniors: $18 (over 60 years)
Children between the ages of 2-12 years: $15
Children 4 and under ride for free when accompanied by an adult.

How long is the tour?
2 hours

When does boarding begin?
Boarding is on a first come first served basis and begins approx 15 minutes prior to departure. We suggest arriving at least 30 min prior to departure time to take a place in line.

What is your schedule?
June 1 – September 3, 2017
Thursday – Sunday

Departures at 1:00pm and 3:30pm

DayFirst TourSecond Tour
Thursday1:00pm – 3:00pm3:30pm – 5:30pm
Friday1:00pm – 3:00pm3:30pm – 5:30pm
Saturday1:00pm – 3:00pm3:30pm – 5:30pm
Sunday1:00pm – 3:00pm3:30pm – 5:30pm

Does the schedule ever change?
The Wyandotte schedule is not anticipated to change.
The Detroit schedule will change dramatically June 23-26 during the River Days Festival. Please see the River Days event page for the schedule.

Where do I catch the boat?
We have two boats running tours – one in Detroit and the other in Wyandotte- same days and departure times.

Detroit at Rivard Plaza – 1340 East Atwater St, Detroit, MI 48207
Two blocks east of the General Motors Renaissance Center, corner of Rivard St & Atwater St

Wyandotte at Bishop Park – Closest address is 2686 Van Alstyne, Wyandotte, MI 48192
Two blocks south of Henry Ford Wyandotte Hospital, corner of Superior Blvd & Van Alstyne.

Where do I park?
Detroit – Public lot at Rivard and Atwater. Also parking structures near the Renaissance Center.
Wyandotte – Street parking along Van Alstyne St and also in a surface lot at Van Alstyne and Oak St.

How do I buy a ticket? Can I make a reservation?
Tickets may be purchased at the docks. Please keep in mind that with these purchases, we board on a first come first served basis and suggest arriving at least 30 min early.

What if I have a group?
Please call the Diamond Jack office for information. Group tours and private charter options are available for larger groups.

Do you take credit cards?
We have credit card machines, but sometimes it is hard to receive a signal at our docking areas. When this happens it is not possible to use the machines. We suggest payment with cash.

Are children allowed?
Yes. Children of all ages are welcomed on the boat when accompanied by an adult. We ask that children are supervised at all times. There is no running or climbing while on board.

Can I bring a stroller on board?
Yes.

Are dogs or other pets allowed?
Service dogs are allowed on board.

Do you sell food?
We have a light cash snack bar with chips, candy, cookies, beer, wine and soft drinks.

Can I bring food with me?
We do not allow passengers to bring food, picnic baskets, cake etc on board.

April Hayes
14:59 20 Jul 18
Staff was very friendly. It's kind of pricey, $70 for 2 adults & 2 kids. But worth the money. If you want to know more about Detroit & around the river it's definitely worth it. If we get a chance to back I will be doing this river tour again.read more
Lj Williams
18:59 12 Jul 18
A few days ago I had the pleasure of bringing a small bus load of senior citizens down for one of Diamond Jack's boat rides/tours. I believe this is the 4th time I have brought a group down and, as always, the boat ride and narrated tour was just great. Yet, the boat crew, should be applauded because of the extra care and attention they give to people that need assistance loading on to the boat. Whether it was a guest that was just a little unsteady on the ramp, or a guest using a walker, or a manual wheelchair - the staff took good solid measures to make sure the guest was comfortable and safe getting loaded on and off the boat. And I loved some of the chatter on the bus on the way home; " That is the best $15 I have ever spent and the most fun I have had in years! And I learned a lot!" Keep up the great work Diamond Jacks!read more
freda s
03:55 09 Jul 18
Nice tour but almost missed the boat because their website says credit cards are accepted but their brochure says cash only. The nearest atm machine was half a mile awayread more
V Eccles
00:57 07 Jul 18
Awesome tour.....go check it out and enjoy the boat ride
Mary Anne David
21:05 27 Apr 18
I highly recommend the Diamond Jack and the Diamond Belle boat trip to anyone that wants an outstanding experience on the Detroit River waterfront. The staff is friendly and helpful, the catered food on the boat is great and you can not find a better way to show off the beautiful waterfront that Detroit and Windsor share. This is an experience that is different from any run of the mill corporate event and also provides a great opportunity to take customers on. Don't wait to take your friends, family, visitors or customers for a boat ride on the Diamond Belle or Diamond Jack!read more
Brandon Cowan
20:19 03 Jan 18
Great organization, great owners, dedicated workers that will bend over backwards to take care of you. This place is pleasant to work with and highly recommended. .read more
Atalie Schwartz
17:08 26 Oct 17
My school has used Diamond Jack's for our annual Detroit field trip for several years now and they have been WONDERFUL each and every time! They are quick to respond, flexible, and helpful in every way. I highly recommend them!read more
Jennifer Hendricks
13:38 03 Aug 17
We took a group of Seniors (15) down and we were a little apprehensive with the gangway being so steep, but the crew was EXTREMELY helpful. They totally managed our scooter and wheelchair residents. The tour itself was wonderful. Very informative, giving both history and current details. I would DEFINETLY recommend this activity with Diamond Jacks River Tours.read more
Bill Watt
09:54 21 Jul 17
Another Detroit hidden gem. Very informative narration of Detroit's rich history. Bargain prices and very family friendly. Looking forward to a return voyage. Crew was helpful and courteous with senior citizens.read more
R L.
11:44 09 Jul 17
Pretty unorganized. You can't buy tickets except while in line. Single board and exit ramp which makes for long times. Could cut time off the tour by not going past connecting bridge to Canada. Oh and they take credit/debit even though the website and brochures onsite say cash only. Could've saved ATM fees. Anyhow the information on the tour was okay and the boating near Canadian border was unexpected and welcome. The tour guide was actually clear and seemed to actually enjoy his job which was nice. A few tweaks and this tour could be even more fantastic.read more
Donnie Robinson
10:22 09 Jul 17
Going on my 3rd tour this afternoon. I think it's very nice... 2 full hours of touring is well worth the price.
Brett Wilson
14:41 15 May 17
Went on a field trip with my son's class - had an excellent time - very nice tour of Detroit and Belle Isle. The crew was well organized, informative, and overall it was a pleasant experience.read more
Carolyn Witt
16:58 28 Apr 17
Loved the boat trip & all the great information!
Sue Schweihofer
11:54 03 Sep 16
Great alternative way to see Detroit and Windsor, narration was informative,we had a great time! Recommend this for everyone!read more
Donna Murray
01:06 18 Aug 16
loved, loved ,loved this boat ride
Danielle Thomas
14:12 02 May 14
Great informative tours of the Detroit River. Great experience especially for private parties!
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16 Comments
  1. Are your boats wheelchair accessible???

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    • Our boats will handle a standard size wheelchair. If going to Detroit we load to second deck. Restrooms are on first deck.. There are restrooms located on the dock. If going to Wyandotte, we have a restroom on the level that you enter.

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  2. If I buy tickets online, can I cancel if I can’t make the tour?

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    • Reservations are non-refundable & non-changeable.

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  3. Can I bring food for my baby?

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    • No Im sorry no food is allowed to be brought on.

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  4. I have a ticket from last year I never used. Is it still good?

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    • As long as the ticket is not dated it is still good

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  5. I have a Groupon and wanted to make online reservation. However, I don’t see a way to make online reservation. The link from Groupon says Error. My party (8) would like to go on this Saturday 3:30 cruise

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    • Our reservations are full at this time but that leaves 100 seats available for walk ups on a first come first serve basis so just be at the boat 45 mins pior to departure and show your Groupon as you board the boat

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  6. If I bought a Groupon and it has expired can I use it next year or have I lost it?

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  7. An expired Groupon is worth what you paid for it toward a regular price fare.

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  8. Miss the annual Detroit to Port Huron day cruise.

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    • We do not sail to Port Huron any longer.. Thanks

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  9. Are there life vests available for babies/children?

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    • Yes, but we don not require them to be worn while sailing, they are used for emergency only

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