Customer Reviews for Diamond Jack’s River Tours in Detroit
We are following safe practices put in place by the Governor and CDC. Social distancing will be followed and masks are required.

Customer Reviews

We had a great time, and it was beautiful weather. All of your staff were friendly and accommodating — we will be back!

I hope you have a successful rest of the season!

Shelley G. 07/06/20

We could not have had a better day!! Gorgeous weather. All positive comments — except many were hoping for a hot dog!

Great experience! We will repeat.

Thank you!

Ruth W. 07/29/20

Hi Lara,

I want to thank you for providing us a wonderful venue to celebrate family! To start, Saturday, July 27th was a beautiful day! The weather was picture perfect for a cruise.

Our family arrived on a 2-bus caravan and was welcomed by the captain and staff. We departed promptly. After one of our family members said grace, it was time to eat! The friendly catering staff assisted and replenished the trays promptly. Kudos to the chefs! The meal was delicious and plentiful! There we so many compliments on that herb-marinated chicken (it was an excellent suggestion!)

We then just sat back, relaxed and bonded with family. The captain played his music and time-to-time he highlighted various sites along the way. The family really enjoyed this venue.

Thank you and the staff for making this another (2011) memorable family reunion experience.

Enjoy the Day!

Delores Bates 08/15/19

Patty and Lara,

Wow, did we get lucky with the weather. It literally stopped raining when it was time for us to set up and started again after everyone left for home.

We are also very lucky to have you and your experienced, good-natured staff helping us make the event such a huge success. A big thank you to Captain Jack and his crew, they are so patient and helpful. I know we are sometimes a little frazzled the night of our event but everyone handled issues that came up with great courtesy and professionalism.

I would highly recommend your tours should anyone inquire. We look forward to next year’s event with you.
Friends of the Rouge
Karen Hanna 08/07/19

We had a fantastic trip. A big shout out to the young people who were working the cruise for helping everyone on and off the boat. I will be calling next February to schedule the next trip for 2020. Thanks again!
Knights of Columbus
Tom Jackson 07/18/19

Patty and Lara:

I can’t begin to thank you for putting together the special memorial cruise for my dad. Capt Paul and the crew were amazing; the narration was perfect. Honestly, it was exactly what my mom envisioned to honor my dad and I sincerely thank you for making it happen.

Margaret Sharon 07/15/19

Our team had a wonderful time and your crew was exceptional. Thank you!
Safety Engineering Laboratories, Inc.
Nichole Wanamaker 07/15/19

Thank you! Everyone had a marvelous time. We will definitely keep Diamond Jack’s in mind for our future events – a great time was had by all!!
ArcrelorMittal Detroit
Cindy Sopko 05/15/19

Thank you Patty!
You and the whole crew area amazing. The river cruise was mentioned on stage by four different dignitaries during our Thursday morning open session. Everyone loved it.

Michigan Small Business Development Center
Grand Valley State University
Joshua D. Marko 08/20/18

Hi Patty,
We had a wonderful time! Thank you for having the crazy bunch of us!!!
Have a wonderful weekend!

The Preston Group
Lisa R. Preston 08/17/18

Hello Patty,
Thanks to Capt Mike, his crew and the caterers, we had a most enjoyable cruise today — with only one brief shower. Quite a few guests were amazed to ravel the Rouge, including seeing Diamond Jack’s HQ building, where we first met in January.
Have you thought to offer such “Industry Heritage” cruises aimed at seniors?
Capt Mike’s commentary on all the sights along the Rouge was greatly appreciated, complimenting the “standard” Detroit River narration by the young lady.
We look forward to planning future outings, esp as the Gordie Howe Bridge construction gets underway.
Best regards to your Diamond Jack Team from the Special Events Committee at the Senior Mens Club.

Martin Rowell 7/24/18

Hi Patty/Lara,
We had a great time and you must have it in with Mother Nature; the weather was perfect. From what I hear, we will probably be calling you again this winter to reserve.
Thank you for all the fun!

Valley of Detroit 32° Masons
Tim M. 7/24/18

It was great!! I especially appreciate the weather that you ordered for us… was perfect!

Carrie G. 7/19/18

Hi Pat,
I wanted to let you know everything turned out perfectly for our outing on Saturday, July 7th. The staff was fantastic and the food was great. My family had a terrific time!

Thanks so much!

Sharon S. 7/11/18

Everyone was fantastic. You run a class act, I will recommend this to everyone.
Thanks again for a fantastic trip

Pepsi Beverages Company
Kathy S. 6/21/18

Thank you so much, we had a wonderful time and your staff were total pros ?

Rona M. 6/12/18

Dear Diamond Jack’s River Tours,
Thank you for the tour on June 5th. This was a great experience! Our students had an amazing time and learned a bit about their hometown.

Bradford High School 6/12/18

We had a blast thanks so much for everything!!!

Southfield High School, Class of 2008 Reunion
Tomeka K. 6/4/18

Good Morning!
Thank you again for everything! The night couldn’t have gone any better. All of guests had an AMAZING time. The staff was absolutely fantastic! The food was wonderful and we couldn’t have asked for better weather.

We will for sure be back in the future. Thank you for everything!!

Amanda P. 5/21/18

Loved, loved, loved this boat ride.

Donna M. 9/13/16

Great alternative way to see Detroit and Windsor, narration was informative, we had a great time! Recommend this for everyone.

Sue S. 9/13/16

I have been on this tour twice last time on August 26 2016 was wonderful the weather this time cooperated. I will be going again. I definitely would recommend them to anyone who likes cruises, very pleasant staff.

Jim D. 8/29/16

This was a great experience! I took my two year old son and my family, and it was really nice. The snack selection is a bit slim, but it’s only a two hour tour, so how much do you really need? The staff was very friendly, and overall, we had a great time!

Lynne A. 8/15/16

Hey. Now that the dust has settled I just wanted to send a quick note to thank you and your staff for our cruise last week. Everyone was very professional and accommodating and it made the evening really special for all of us. I’m trying to find an excuse to come back and cruise with you guys again very soon.

Enjoy the rest of your summer, Derek 7/21/16

Been on the Diamond Jack boat tour before and I have really enjoyed myself and my girlfriend has been on the Diamond Jack boat tour before also and she’s enjoyed herself also.

Billy C. 7/8/16

Dear Patty,
What a wonderful day we had!!! The boat was perfect for our needs. The crew was most helpful and very pleasant to work with. The food was delicious. Everyone was delighted with the choices. The sweets worked out just fine.

Your were a pleasure to work with. Thank you for all your support and understanding through it all. We would do it again in a heartbeat.

And the weather was so with us. A great day!!!!!!!

Roz F. 5/23/16

Good day Laura and all the Diamond Jack staff:
We, the YMCA Reggio Inspired Preschool wanted to tell you thank you so much for our trip. It was the first time on the boat for the children and a special memory for the parents. You worked with us to create a memorable time. Thank you again.
Katrina D. 6/12/15

Great informative tours of the Detroit River. Great experience especially for private parties!

Danielle T. 6/9/15

Hi Patty, Pat, Patricia:
Wanted to let you know the ride was perfect, the food was great and your crew was also great!!!! Everyone seemed to enjoy themselves and I know they filled their bellies with the buffet! The homes on the Canadian side of the river were just beautiful. People would wave as we went by and of course our people waved back! Thanks again for an enjoyable evening!
Loretta 6/9/15

WOW — We had a FANTASTIC time yesterday on our River Cruise!!!! Thank you so much to Captain Jack, and all of the hands on deck — they provided us with a great cruise, wonderful food and beverage and extraordinary service. We will definitely be back!!! Many, many thanks to you and your team!
Sandy 8/26/14

Thanks Pat, yes everyone had a great time. It was the best party our friends and family had in a long time. We will definitely recommend your charter company for future events.
Robert D. 8/26/14

Just a short message of thanks, to you, the Captain and the entire crew. The cruise went off without a hitch, thanks to your staff. All the classmates, teachers and guests had a wonderful time. I cannot thank you enough. Please pass on our thanks to your Captain and crew. God Bless Sincerely yours,
Mike M. 5/2/14